25/02/2008

Job Responsibilities
• Major area of job focus will be on monitoring, observation and analyzing potential problems in daily operation activities
• To monitor system operations and to take appropriate action should there be any deviation from standard or should there be any problem with the system
• To ensure the integrity of system and user data through close monitoring to the system
• Responsible to execute internet data center and business recovery services backup and restore operation as specified in the operation procedure
• Responsible to produce and submit monthly report to business recovery head as required

Job Requirements
• Diploma in IT related
• Minimum 1 year experience in Data Center operations
• High degree of sense of urgency and energy level to meet service level standard
• Good team work and empathy for supporting external customers
• Independent, resourceful and capable to work with minimal supervision
• Meticulous, self-confident and manages stress well
• Able to work in shift

25/02/2008

Job Responsibilities
• The incumbent is responsible to receive, review and maintain controls, set up input and jobs for computer processing
• Maintain accurate log of input receipt, process completion and dispatch times
• Review input material, intermediate results of processing and final products for completeness and accuracy
• Ensure that security and safety of cartridges/tapes are in place when sending to HeiTech Business Recovery Services Center
• Prepare and sort cartridges, security documents and other related input/output media that are required by the system

Job Requirements
• Minimum SPM plus some working experience in administration job
• High degree of sense of urgency and energy level to meet service level standard
• Good team work and empathy for supporting external customers
• Independent, resourceful and capable to work with minimal supervision
• Meticulous, self-confident and manages stress well

25/02/2008

Job Responsibilities
• To provide 2nd level and 3rd level technical support service for network and customer access equipment to ensure total customer satisfaction and quality service to customers to do Research and Development on the technology available for the LAN System.

Job Requirements
• Possess degree in any Information Technology / Engineering / Computer Science discipline
• Minimum 2 years working experience in networking technologies and services
• High degree of sense of urgency and energy level to meet service level standard Good team work and empathy for supporting internal customers
• Independent, resourceful and capable to work with minimal supervision
• Good in report and proposal writing skills

25/02/2008

Job Responsibilities
• To coordinate Customer Reports by ensuring all reports are delivered on time and  maintained according to the ISO standards 
• To develop report format and calculation based on available information and customer needs and ensure all reports are properly maintained and managed

Job Requirements
• Diploma/Degree in Business Administration or equivalent business discipline
• Minimum 1 year of relevant experience
• Knowledge of current reporting tools - Crystal Report (design), Problem Management System (PMS) Database and Nexus Meter
• Knowledge of customer service standards and procedures
• Knowledge of Wide Area Network (WAN) and Local Area Network (LAN)
• Possess good written, oral and presentation skills

25/02/2008

Job Responsibilities
• In charge of designing, planning, proposing, implementing, monitoring and reporting of project proposed and required (project deliverables)
• Ensure that the project delivered meet the users’ requirement, is according to the quality standard, on time and within budget
• Secure new business from existing customer and maintain business continuity 

Job Requirements
• Possess degree in any Information Technology / Engineering / Computer Science discipline
• Minimum 5 years working experience in networking technologies and services
• Practical project management / leadership experience
• Understanding of Project Management process, tools and methodology

25/02/2008

Job Responsibilities
• Provide pre-sales support to the sales team
• Lead the development of integrated IT solutions
• Prepare technical proposal and conduct technical presentations
• Involve in major project proposal preparations and post-sales activities by providing 3rd level support to other team members
• Lead, manage and implement major projects
• To provide training framework to associate engineers and consultative support

Job Requirements
• Degree in Information Technology/Computer Science or equivalent
• Minimum 4 years working experience in business solution delivery and project management
• Able to understand and resolve client business requirements
• Team player and able to communicate with all levels of management
• Self starter and able to work independently with good analytical mind
• Excellent spoken and written English

25/02/2008

Job Responsibilities
• Solution design - WAN (primary) + LAN & OA/Security
• Technical Consultation to customers - in area WAN, LAN & OA/Security
• Proposal write up
• Technical presentation to customer and Internally (Account Managers and Project Managers)
• Product update session with customers
• New product testing and evaluation
• New network product/services to introduce to the IT market
• Assist in Network business development direction - providing technical input
 
Job Requirements
• Bachelor Degree in Computer Science or IT related
• Technical knowledge and experience of Network and data communications (Desktop and Network Services)
• Personal qualities – initiative, mature, intellectual agility, result driven, customer focus approach, team spirit, business acumen and strong interpersonal skills
• Excellent in writing, business communications and presentation skills

25/02/2008

Job Responsibilities
• In charge of designing, planning, proposing, implementing, monitoring and reporting of project proposed and required (project deliverables)
• Ensure that the project delivered meet the users’ requirement, is according to the quality standard, on time and within budget
• Secure new business from existing customer and maintain business continuity

Job Requirements
• Possess degree in any Information Technology / Engineering / Computer Science discipline.
• Minimum 5 years working experience in networking technologies and services
• Practical project management / leadership experience.
• Understanding of Project Management process, tools and methodology

25/02/2008

Job Responsibilities
• To install, commission and maintain Network and communications dept (within responsible) equipment, lines and customer network connectivity LAN with minimal time
• To assist and provide technical support LAN to customer and other Network and communications dept personnel

Job Requirements
• Possess diploma/ certificate in any Information Technology / Engineering / Computer Science discipline
• Minimum 2 years working experience in networking technologies and services
• High degree of sense of urgency and energy level to meet service level standard Good team work and empathy for supporting internal customers
• Independent, resourceful and capable to work with minimal supervision

25/02/2008

Job Responsibilities/ Requirements

Provide technical solutions to resolve complicated problem in corrective maintenance activities
• Identify new technology and related products, and make necessary hardware and software recommendation. Responsible to plan, design, implement, operate and maintain IP VPN network infrastructure which is based on MPLS technology for government and commercial sectors Intra- , Extra- Net and Internet connectivity
• Responsible to plan, design and provide technical support for customer network and ensuring that it is well integrated network infrastructure, properly configured, tested, secured and available for service on time
• Providing the technical solutions, technical report, project status, user acceptance test (UAT) and completed report to customer or Project manager
• Providing network implementation and post implementation network technical support for IP VPN and MPLS network services covers network core (PE) and edge (CE) routers
• Must obtain Cisco Certified Network Professional (CCNP) not less than 2 years
• Experienced in designing Virtual Private Network MPLS (VPN), Dial VPN, VoIP, ISDN, CIP and; maintain and implementing network devices such as routers and switches

25/02/2008

Job Responsibilities
• Create project specification, time schedule, resource allocation
• Plan and monitor the daily project support
• Create a positive and creative atmosphere within the project team by consistently acknowledges and appreciates each team member's contributions
• Serve as a specialist who translates business problems and requirements into information requirements and systems
• Function as project facilitator in documented the entire project documentations and minutes. Further, facilitates team and client meetings effectively
• Effectively apply project methodology and enforces project standards
• Understand how to communicate difficult/sensitive information tactfully
• Assure adherence to internal technical review processes and current technical standards and strategic direction
• Manage Change Request as appropriate to adhere to internal and project requirements

Job Requirements
• Preferably with at least 3 - 5 years experience in Project Management
• A recognized Project Management certification is an added advantage
• Familiar with the Project Management life cycle and deliverables
• Capable to carry out User Requirements/Functional Specification and documentation
• Able to communicate and work with all levels of people both internal and external organization
• Good interpersonal, analytical and written skills
• Good knowledge of education, financial and health based application design and deployment

25/02/2008

Job Responsibilities
• To develop, test and implement new system design
• Work with defined design, assists in developing detailed specifications for software programming applications, using standard engineering methods and techniques and software programming application languages
• Design, codes, tests and debugs programs
• Maintains and document programs in accordance with standards

Job Requirements
• Degree in Computer Science or other IT related
• Experience in system development, preferably Object oriented applications
• Application development experience in J2EE and/or Dot Net, Web Services, and/or SOA is an added advantage
• Good understanding of UML 2.0
• Working experience using RDBMS preferably Oracle and Oracle Fusion Middleware is an added advantage
• Good communication and writing skills in English

25/02/2008

Job Responsibilities
• To generate revenue from Company, manage customer satisfaction, manage opportunities and develop winning proposals
• Develop and prepare market segment analysis, which includes but not limited to the following, market needs analysis and competitive analysis
• To develop and manage the overall executive relationship between Company and its large selected account

Job Requirements
• Graduate level with minimum 4 years account management experience in System Integration
• Experience in Education Sector is an added advantage
• Have track record of successful relationships in Company’s target market
• Highly self and business driven, analytical and inclined to develop the winning proposals

25/02/2008

Job Responsibilities
• To prepare documentation of technical proposal and methodology
• To be involved in project management and system development

Job Requirements
• Degree in Computer Science or any related discipline
• 3 years related experience in project management and system development
• Expert in writing standard documentation, technical proposal and methodology
• Strong English writing, communication and presentation skills

25/02/2008

Job Responsibilities
• Analyse and design for system conversion and migration
• Involve in defining the architecture for large projects
• Working with defined design, develops details specification for software programming application
• Involve in the maintenance and enhancement of existing operational application systems
• Involve in preparation of proposals and prototype system for pre-sales support

Job Requirements
• Degree in Computer Science or any other IT related
• Minimum 4 years working experience in system development life cycle
• Capable of working on most phases of programming activities, with guidance for the most complex components

25/02/2008

Job Responsibilities
• Conduct user requirement study and assessment with clients to identify the organizational business process improvement and technical requirements
• Produce system requirement specification report and present the proposed solution to clients
• Perform system analysis, design and testing upon completion of system construction and unit testing
 
Job Requirements
• Degree in Computer Science or any other IT related
• Minimum 3 years working experience in system development life cycle
• Good technical and analytical skills
• Excellent in business and technical writing skills and manage to communicate and present the proposed solution to clients

25/02/2008

Job Responsibilities
• To develop, test and implement new system design
• Works with defined design, assists in developing detailed specifications for software programming applications, using standard engineering methods and techniques and software programming applications languages
• Design, codes, tests and debug programs
• Maintains and documents programs in accordance with standards

Job Requirements
• Degree in Computer Science or IT related
• Required skills – Java, ASP.NET, VB.NET, SQL SERVER or .net technologies
• Experience in system development (analysis, design, implementation, training)
• Good communication and writing skills in English
• Fresh graduate with good CGPA are encouraged to apply

25/02/2008

Job Responsibilities
• The incumbent is expected to lead a group of Disaster Recovery (DR) Planners to conduct Business Recovery Services (BRS) coordination work order on Disaster Recovery Test. It includes maintenance of DR plan documentation for identified customer. The incumbent is expected to act as DR Planner for identified customer as deemed necessary.

• Main activities involve the following :
o Coordinate the overall DR test dates and activities
o Manage and resolve all DR services related issue
o Assure all contracts/ agreements are relevant and delivery of DR services are according to committed deliverables
o Ensure all DR committed test in days/times are fully utilized by customer
o Responsible for DRP/BCP certification of subordinates within the unit are relevant e\which includes proper training or updates in any issues related to DRP/BCP
o Provide periodical reports on the status of the DR test
o Participate and assist in pre-sales activities

Job Requirements
• Posses a diploma/degree in any discipline or DR certification with relevant work experience
• Should have more than 5 years of working experience in Disaster Recovery areas
• Good in influencing, planning and organizing capability
• Highly understanding of DRP/BCP methodology and information technologies
• Highly skilled in written, oral and presentation
• Personal qualities : Independent, good team work, high degree of urgency, self confident, meticulous, with strong interpersonal skills

25/02/2008

Job Responsibilities
• Able to work directly with decision makers and key influences
• Develop, review and manage business opportunities
• Understands Client’s business requirements  and provides appropriate solutions
• Knowledgeable about Data Centre products and services to address Client’s specific requirements
 
Job Requirements
• Degree in IT or equivalent,  with minimum  5 years of experience in the IT industry
• Highly self and business driven, analytical and inclined to develop winning proposals
• Personal qualities - initiative, intellectual agility, result driven, customer focus approach, team spirit, business acumen, with strong interpersonal skills

25/02/2008

Job Responsibilities
• Handle existing business partners
• Develop technology updates to customers and staff
• Establish processes to effectively manage performance and develop business partners capabilities to continuously improve value by developing techniques
• Work closely with Product Solution team on the Request For Proposal (RFP), Tenders and RFI to formulate solution for the target account
 
Job Requirements
• Bachelor’s degree in IT or equivalent with at least 2 -3 years of experience in marketing, business development or sales in the IT industry
• Highly self and business driven and analytical
• Excellent in writing, business communications and presentation skills
• Personal qualities - initiative, intellectual agility, result driven, and customer focus approach, team spirit, business acumen, and strong interpersonal and negotiation skills

25/02/2008

Job Responsibilities
• To follow up and monitor performance of sales/ new opportunities with vertical sales
• To be involved and support in tender preparation and proposal generations with Account Manager
• To deliver product presentations to customers and develop new opportunities with the targeted market/ customers
• To develop new upstream proposal with Account Managers
 
 Job Requirements
• Bachelor’s degree in IT or equivalent with at least 2 -3 years of experience in marketing, business development or sales in the IT industry
• Highly self and business driven and analytical
• Excellent in writing, business communications and presentation skills
• Personal qualities - initiative, intellectual agility, result driven, customer focus approach, team spirit, business acumen, strong interpersonal and negotiation skills

25/02/2008

Job Responsibilities
• Performs industry and market analysis and turns them to practical market intelligence and information
• Responsible for the process of planning and executing the conception, pricing, promotion and distribution of Managed Data Centre product offerings
• Develops new opportunities with target market/customers
• Coordinate product development planning, approval and development life cycle activities for  Data Centre product offerings

Job Requirements
• Bachelor’s degree in IT or equivalent with at least 5 years of experience in data centre’s business development and sales
• Excellent knowledge in Data Centre products such as Business Recovery, Internet Data Centre, Data Centre Management and Infrastructure Development and Management
• Excellent interpersonal skills combined with a consultative approach and able to present ideas

25/02/2008

Job Responsibilities
• To provide technical proposal, concept and solution related to Data Centre Products and Services
• To formulate technical solutions and specifications
• To provide presales technical support
• To prepare customer technical proposal from conceptual to pre-implementation stage
• To prepare annual budget and plan for the respective product
• To manage the data center product lifecycle
 
Job Requirements
• Degree or Masters in IT discipline
• Minimum 3 years experience in Data Centre technical work
• Well versed with hardware, operating system, database and networking technologies  
• Highly skilled in proposal and technical writing 
• Good presentation skills
• Strong analytical skill and creative in providing solution
• Excellent communication and inter personal skill

25/02/2008

Job Responsibilities
• Develop and manage any assigned sales staff and ensure that they meet their assigned sales targets/deliverables within the stipulated period
• Develop, execute and manage appropriate strategies, plans and budgets to secure new sales to meet overall Department and individual sales targets/deliverables
• Take full ownership to prepare and present appropriate sales proposals and/or presentation materials according to customers’ requirements and Company standards within stipulated time

Job Requirements
• Degree in IT or equivalent
• Minimum  5 years of experience in the IT industry with at least 2 years in System Integration
• Experience in Education Sector is an added advantage
• Personal qualities - initiative, intellectual agility, result driven, and customer focus approach, team spirit, business acumen, and strong interpersonal and negotiation skills

25/02/2008

Job Responsibilities
• Contributes to the support, development, maintenance and communication of the Project Office within the project
• Served as main point of contact for office including front desk duties, equipment, rentals, report production, meeting requests, project assistance, shipping, facilities word processing, technical editing
• Functions as liaison for outside vendors and partners
• Provides project administrative and technical support
• Directly manage some of the project management processes, and make decisions based on your judgment in relation to smaller projects in conjunction with the Project Manager

Job Requirements
• Posses a degree in any disciplines
• Minimum 1 year working experience
• Excellent in writing, business communications and presentation skills