The anxiety was real.
Almost a decade ago, the Malaysian
government was plagued with islands of
computing systems that offered only basic
capability for data entry, data update, inquiry
and reporting. Staffs were burdened with
extensive manual and repetitive tasks
particularly when consolidating information...
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With the increase in volume of citizens’ and
permanent residents’ records, the need for
accuracy and ease of retrieval for citizens’
identification became rather pressing. The
once-perceived efficient processes that
faithfully supported the National...
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HeiTech’s Postal Management Solution has
proven itself to provide the link for citizens to
reach public services nationwide regardless
their presence; be it in major towns or at
remote locations. Indeed, the beginning of
Malaysian public sector modernization was
made possible by HeiTech’s Postal
Management...
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Long queues at all the department's counters
were a common sight. Citizens and
businesses in Malaysia had to endure long
turnaround time for all road transport needs.
While the process for registration of both
private and commercial vehicles took as long as between two and three weeks to be
completed...
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