Updated: November 05, 2008


Outsourcing Services

At HeiTech, we are interested in helping you manage the complexity of modern ICT solutions. What’s more we are committed to removing the complexity of it all and allowing you drive down costs while enjoying superior service levels. HeiTech’s ICT outsourcing is the solution for you as it combines the right people, processes, and technologies to help you gain maximum efficiency and achieve competitive advantage for your organization.

For example, executives traditionally spend 80 percent of their time managing details, and only 20 percent on strategy. Through outsourcing, executives get more control over their most valuable resource – time. This allows you to explore new businesses and time to focus on customers.

In short, ICT outsourcing is about more than simply cutting costs. It is about increasing business value for your organization.

Why outsource?

  • Unique Benefits
    ICT outsourcing allows your organization to focus on only core business needs and delivering value to you.
  • Reduced Manpower Concerns
    With over 15 years and more than 1000 highly trained and field experienced ICT professionals, HeiTech has both the means and the experiences to cater to your specific needs. HeiTech’s longstanding employee care programs also ensure low staff attrition; which in turn, is a key contributing ingredient to a higher service level for our clients.
  • Cost Savings
    Through our economies of scale operation, your organization is able to enjoy cost savings on your capital expenditure for ICT infrastructure. With ICT outsourcing, you will also be able to better predict your annual ICT operating expenditure. This will also allow you to ease up your capital funds for use in your organizations’ core business operations.
  • Scalable Solutions
    HeiTech allows your organization to start small and grow as and when you need it. As we deliver solutions and services, you avoid costly investments in the short term while enjoying the benefits of long term solution guarantees with our scalable solution feature. What’s more as you expand around the world, we will be right there with you!
  • Shared Risks
    There are tremendous risks associated with investments in ICT. When you outsource, you will be able to better manage change and opportunities. As your outsourced partner, we guarantee the best solutions at the most competitive prices.
  • Improved Operational Service Level
    Gain access to HeiTech’s proven and recognized quality assurance processes and methodologies. We are certified with MS ISO 9001. Contracts with our clients are based on clearly defined service levels.
  • Improved Customer Satisfaction
    We are committed to continuous improvements on our services to deliver the maximum satisfaction to you. With our world-class capabilities in ICT outsourcing, you will be relieved from fears of potential ICT project failures and discontented customers.

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