Business today, conducted at the speed of thought, is becoming increasingly borderless. With this increased reach comes an increased level of competitiveness, lower barriers to entry for new players and an increasingly fickle marketplace. Businesses and organizations need to increase their focus on core business operations giving rise to greater demands for choice and flexibility at all levels of the organization. After all, why should you spend more than half of your ICT budgets on administration and maintenance? Why should you not expect your equipment to operate at peak efficiencies and utilization at all times? View Outsourcing Service
HeiTech’s Electronic Government Solution Suite (e-GSS) is a solution that links people, process and technology in a seamlessly integrated manner to deliver value and convenience to the citizens at large. Our depth and breadth of knowledge in technology specifics and in systems integration assure governments of secure information infrastructures, delivery of peak performance and attainment of high productivity. e-GSS module includes Population Management, Immigration Management, Road Transport Management and Postal Management. e-GSS is readily integrated the following solutions in it offering:- - Biometric fingerprint solution
- Photo captures solution
- Card personalization solution
- Smart card personalization (SLE and CPU chip) solution
- Barcode solution (1D and 2D)
- RFID solution.
- Passport printing solution (centralized and decentralized )
- Card Printing solution (centralized and decentralized)
- Document scanning solution
- Digital signature
View Electronic Government Solution Suite (e-GSS)
HeiTech Enterprise Solution Suite (HESS) is a set of products that ease the implementation of an enterprise system. The strength of this suite is its ability to enable applications residing on legacy systems to be offered via multi-delivery channels such as web browser, self-service kiosk and mobile devices. HESS offers integration to RFID technology through its RFID Middleware and allows for sharing of devices among applications that may reside on different platforms. This suite is able to support multi-protocols and is available both for open source and window-based platforms.
HESS consist of 4 products namely - E-Connect,
- RFID Middleware,
- Device Service Server,
- Hybrid Client
View HeiTech Enterprise Solution Suite (HESS)
LDTS is a web-based workflow system that offers an effective tracking solution to manage loan document between Banks and Legal Firms via Internet (or Intranet). It offers an effective centralized information collection and consolidation to ensure data and information integrity for both parties. LDTS offerings: - Paperless environment
- Fast delivery of instructions
- Eliminates information lost
- Reduce data entries
- Automatic case tracking
- Integration with existing systems
View Loan Documentation Tracking System (LDTS)
Any organization that strongly believes in delivering quality product and services would definitely want its service providers to share the same beliefs. The moment of truth comes when a customer is in trouble and needs help. You would certainly want your service representatives to behave just like you would to solve your customer’s problem. HeiTech’s Customer Care Center (CCC) upholds the value of delivering quality service experience. We understand that our call center is the face of our company, as well as the face of the companies for whom we are providing services. To uphold this important value, in CCC we have the built-in culture of ensuring minimum outage period for any service breakdown, and strive to resolve customer problems within the service level commitment. With vast skills and experience, CCC can act as your 1st level Service Representatives to your valuable customers, and help your organization to achieve greater customer satisfaction level while effectively leverage your cost of service. The objectives of HeiTech‘s Customer Care Center (CCC) - Value Added 24-Hour Helpdesk Services are:- - To provide first level support for all HeiTech’s products, systems and services.
- To promote customer satisfaction and customer service excellence.
- To adhere to the management of service level quality by adopting best practices.
The services offered by HeiTech’s Customer Care Center (CCC) - Value Added 24-Hour Helpdesk Services are:- - Problem Management and Resolutions
- Network Monitoring of Branch Connectivity
- Onsite Engineering Services
- Guaranteed Service Level Agreements (SLA)
- Consultancy
View Customer Care Centre
The VirtuaBanker Soft Token Mobile Authentication add-on solution (vToken) helps Financial Institutions deploy strong, two-factor authentication for their users without incurring the costs and challenges associated with hardware tokens, readers and the associated software on each workstation. vToken runs on all intelligent mobile phones, PDAs, and any Java enabled mobile device.The soft token is lower in cost and more convenient because it uses existing devices that most users already own. As an added benefit, user resistance is significantly reduced since users typically are already comfortable carrying and using these devices. View VirtuaBanker Soft Token Mobile Authentication add-on solution (vToken)
A total Business Intelligence platform which address today’s business needs for quick report monitoring and advance report analysis. View Yellowfin - Business Intelligence (BI) | 
