We are proud to announce that HeiTech Padu Berhad’s Data Center has an infrastructure with redundancies incorporated into the facility which makes it the first of its kind in Malaysia. Our Data Center features are in compliance with the Tier 4 Standards of the Uptime Institute as well as the Telecommunications Industry Association/Electronic Industries Alliance (“TIA/EIA”) requirements.  We provide IT infrastructure that is supported fully with redundant power and state-of-the-art Precision Air Conditions and fire suppression systems. In addition, we have fully redundant Network Operations Center (NOC) capabilities staffed by certified network engineers and security professionals providing 24x7x365 monitoring coverage. While other providers might only rent or share their data center facilities, we own and manage highly secure, state-of-the-art data centers, making us responsible and fully accountable to our customers.
When it comes to network bandwidth and redundancy, i-sentrix is second to none. With high bandwidth i-sentrix eliminate the bandwidth traffic jams and roadblocks to assure high volume, instantaneous response for hosted applications. By using leading telecom providers and direct Internet connections, we’re able to bypass transit networks and shorten the network path between your IT infrastructure and your customers. The result is lower latency, maximum speed, and unsurpassed reliability. As the leading IT infrastructure provider, every customer gets i-sentrix’s service level agreement providing Tier 4 data center uptime. We assure you of up to 99.995% uninterrupted power and network availability and high uptime on redundant internet connectivity. No other provider offers such an extensive SLA for every customer – a sign of our commitment to the success of your business. Our Data Center’s core is hardened with security layers providing maximum-security control to human movements. Anyone entering the most secure part of the data center will have been authenticated a number of times thus ensuring that human movements are tracked and monitored closely. We are endowed with the best of the resources which makes us stand-out as a total IT services provider. Our skilled resources are our asset and we take pride in ensuring that they are technically capable in meeting the ever-changing IT requirements in the industry and that of our customers. We take great effort to ensure that our Technical and Operation Engineers are equipped with adequate knowledge and expertise. We even took one step forward by encouraging our personnel to have proper certification to complement their skills. The certifications are achieved through world-class organizations such as CISCO, Microsoft, and IBM. We also believe in continuous learning and have embarked on the e-Learning approach for all staffs. We know that information security is crucial to your business. Businesses profitability and shareholder loyalty is dependant on the high availability, dependability, security and performance of the IT services. Apart from technical knowledge and expertise, we have also adopted best practices methodologies in delivering services to the customers. Information Technology Infrastructure Library (ITIL)
With ITIL, we have improved our processes around IT and we pass the benefits to our customers. Some of the benefits that our customers realize among others are improving resource utilization, be more competitive and are able to reduce repetition. Information Security Management System (ISMS)
Information security is core to our services. There are various types of threat, vulnerability and risk that organizations face on a daily basis. Therefore it is imperative that we have a system that manages information security effectively. With Information Security Management System (ISMS) in place, we focus the security of information whether in physical or logical form in the following three areas: - Confidentiality
- Integrity
- Availability
The implementation of ISMS itself was a huge exercise that we undertook to ensure that we are compliant to the relevant rules, legislation, company standards and practices. With the implementation, we have now obtained the ISO 27001 certification which is a formal acknowledgement that our ISMS reflects our organization’s information security needs. The ISO 27001 certification spells the requirements for establishing, implementing, operating, monitoring, reviewing, maintaining and improving a documented Information Security Management System within the context of our overall business risks
We have also been awarded the ISO 9001:2001 certification which is a rigorous, internal standard that provides a framework for quality management. This certification has enabled us to manage our processes to become more efficient and cost-effective. This certification is our tangible expression of our commitment to the quality of our products and services that is internationally understood and accepted.
Both the ISO 27001 and ISO 9000:2001 certifications now enable us to proactively and effectively manage our customer's critical IT assets using processes and technology that ensured high level of availability, security and meet the necessary compliance standards. HeiTech Padu Berhad’s data center and our process compliance as per the ISO standards are key to our promise of enabling businesses by integrated management of your critical technology infrastructure. Thereby, reducing the need for our customers to maintain in-house expertise, besides cutting their IT operational cost significantly... > Read More
A new world is taking shape as the new era of Information Communication Technology is now helping drive success and innovation of businesses around the globe. Organizations are now taking advantage of high-powered information technology and are using it to grow their businesses at significantly lower cost than ever before. Pioneering this new world, HeiTech’s i-sentrix leads the way in providing end-to-end IT solutions to government agencies and businesses. Each of i-sentrix’s solution is unique, customizable, scalable, secure and reliable, combining both business acumen and technical competencies, yet flexible and easy to manage while enabling you to: - Scale and grow your organization as the demands of your customers and the marketplace change.
- Leverage your IT infrastructure more cost effectively across the lifecycle of your business with products and services matched to every stage of growth and expansion.
- Keep your business focused on developing your core competency instead of worrying about how to manage your IT infrastructure.
- Gain a trusted business partner while taking advantage of the most current IT infrastructure products and expertise.
- Rest assure that your IT equipment is safe and protected in our state-of-the-art Tier 4 data center that offers unmatched redundancy, reliability and security
i-sentrix gives you end-to-end solutions that include hardware, software, and expert services and support you need to power an IT business solution customized for your specific needs. Click here to download MDCS brochure. (4.42MB)
i-sentrix’s redundant, world class data center facilities provide you with a new world of flexibility and choice that includes:
Provides you with complete Data Center technical and operations services – hardware, software, infrastructure, processes, procedures and IT professionals. View Data Center Management Services
Offers an integrated, fully customized total back-up solution package that ensures your business continuity complete with physical and logical security. View Business Recovery Management Services
Enables you to host to e-business owners through facilities and services that ensure optimal performance, using internet services and other high bandwidth equipment connectivity from anywhere at anytime. View Internet Data Center Services
Comes from our own experience in managing data centers for almost two decades. By subscribing to this service, we can help develop your very own data center or alternatively allow us to operate and manage your data centers. View Infrastructure Development and Management Services Back to Core Business | 
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